About Us

We provide training and development programmes mainly, but not exclusively, in Mental Health, including social inclusion, work with older people with mental health problems, spirituality and values and ethics based practice. We also provide training on the new 'Mental Capacity Act and Deprivation of Liberty Safeguards and provide training and organisational development for third sector and public sector organisations.

Our name ‘Telos’ is derived from the Greek word for ‘fulfilment’, or ‘accomplishment’. As an aim for all our work with service users, the term ‘Telos’ underpins our mission to provide training and development based on our core values of a person-centered approach which enables service users to lead as full a life as possible while respecting their values and spiritual needs.

In a care environment increasingly influenced by the need for a strong values and ethical base our courses offer participants adequate opportunities to cover issues such as the values and ethical base of care practice as well as tools and techniques in developing practice based on a person-centered approach.

Spirituality and the way in which spiritual needs are met and addressed form an increasingly important focus in care practice. Where required our programmes will incorporate a focus on spirituality issues either as part of the ‘core’ programme or as a ‘stand-alone’ programme.

Telos Training is led by Ben Bano. Ben was Director of Social Care and Older Peoples Services with the East Kent NHS and Social Care Partnership Trust until he retired in October 2005. Since then he has been involved in training and development as well as management consultancy. Ben has also been involved in teaching Approved Social Worker trainees as well as acting as a course tutor for an ASW teaching programme. Ben is also an experienced NVQ assessor and verifier. Ben is also a local Councillor with extensive experience in the public sector. Where required Telos uses experienced associate trainers from a variety of care and teaching backgrounds in order to ensure full coverage of our client’s needs.

Client list: Over the last two years Telos has worked with the following clients:

• Kent County Council
• East Sussex County Council
• St Georges and South West London NHS Mental Health Trust
• Sussex Partnership NHS Trust
• South London and Maudsley NHS Trust
• London Borough of Camden
• London Borough of Ealing
• Caritas Social Action Network
• Dover Town Council

Telos seeks to respond to the requirements of Health and Social Care commissioners as new training needs emerge. Here are some examples of recently commissioned programmes:

Our newly developed programme, commissioned by Kent County Council, 'Making it all worthwhile' focusses on helping professional staff in Health and Social Care who are experienced but stressed by a demanding job to return to and refocus on their professional roots. This programme contributes to your staff care programme and assists in managing the stress caused by constantly increasing and changing demands.

Staff are often required to carry out Carers Assessments with little preparation or training in working with carers.Using a person-centered approach, this workshop enables staff to focus on the often complex and conflicting feelings of carers and provides an opportunity to learn about and discuss good practice in this area.

Ben Bano has been commissioned to run a series of workshops across England to support the DVD Training Resource on Spirituality and Dementia. Click here for further details on the workshops and registration.

Stop Press - Following the success of the workshops to date, there have been a number enquiries for a custom designed workshop on Sprituality and Dementia to meet the requirements of your organisation. Reduced fees are available for non-statutory organisations. Click here to contact Telos for more information.

• 'The workshop has inspired me to go home and use new skills learned.'
• 'Open and honest communication between presenter and participants'
• 'The training was practical and related to real issues. And it stressed the positives'.

Read more >>

Some feedback from a recent learning set for Senior Practitioners in Mental Health Services:

'It was an enjoyable course that enabled us time out to think critically through some issues, and the projects gave us the additional chance to focus that to a local specific topic.'

Some of the ways in which Telos Training add value to your training programmes include:

Our programmes reflect the reality of partnership working in a complex environment. Social Workers, Care Managers, Nurses, Medical Staff as well as other professionals work much more effectively together when they have been involved in a learning programme together. We particularly value the involvement of learners from Private and Voluntary (Third Sector) care settings.

Support Workers and similar staff have a key role in play in working alongside professional colleagues and in enhancing standards of care. Telos will focus on providing values-based training for groups such as Support, Time and Recovery Workers through using accessible and readily understandable learning materials.

Each of our sessions covers a practical ‘kitbag’ of tools and techniques on the particular subject developed both from the programme itself as well as from the direct experience of participants themselves.

Over the last year Telos has expanded to providing support in organisational development, such as development of strategic objectives, for smaller organisations such as an Almshouse Charity and a Town Council in Kent. Contact us for further details for a' health check' of how Telos may be able to assist your organisation.

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